How we collect, use, and protect your personal information
PALMERA SERVICES FZCO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
Last updated: March 11, 2026
When you contact us or engage our services, we may collect business contact information including name, company name, email address, phone number, and business address.
In the course of providing services, we may collect information necessary to deliver our services, including project requirements, technical specifications, and business information relevant to service delivery.
When you visit our website, we may automatically collect certain information such as IP address, browser type, device information, pages visited, and time spent on pages.
We use the information we collect for the following purposes:
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
We may share information with trusted service providers who assist us in operating our business and delivering services, subject to confidentiality agreements.
We may disclose information when required by law, court order, or regulatory authority, or to protect our rights and the rights of others.
In the event of a merger, acquisition, or sale of assets, information may be transferred as part of the transaction.
You have certain rights regarding your personal information, including:
To exercise these rights, please contact us at info@palmeraservices.com
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
PALMERA SERVICES FZCO operates from the United Arab Emirates as a Free Zone company. This Privacy Policy is governed by UAE data protection laws and regulations.
We operate with awareness of regulatory and compliance considerations, including data protection requirements, and structure our data practices to support compliance and audit readiness.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: info@palmeraservices.com
Company: PALMERA SERVICES FZCO
Address:
Unit no: 4417
DMCC Business Centre
Level No 1
Jewellery & Gemplex 3
Dubai, United Arab Emirates
Phone: +971 50 699 6541